CRYOSPAIN, S.L. Data Protection Policy


  1. Who is responsible treating your data?


The responsibility referring to the different processes regarding the management of our users, clients or suppliers relies on CRYOSPAIN, S.L., with registered office at C / UROGALLOS 1-3 28320 PINTO PINTO (province of MADRID) and CIF B83219998.

For the purposes of our data protection policy, our contact is 912959367 and our contact email is

2.  What type of data do we have about you and how have we obtained them?


The personal data categories that CRYOSPAIN, S.L.  treats from its clients and suppliers are:


./    Identification data


./    Postal or electronic addresses


./    Commercial information


./    Economic and transaction data


./    Add more data categories if applicable

In no case do we process specially protected data.

All the aforementioned data has been obtained either directly from you by sending a contact form, through the presentation of a commercial offer, contractual proposal, etc. or through your company providing identification data and other information necessary to carry out the purpose of the contractual relationship between the parties. Please note it is your or your companies responsibility to provide us with updated data in case of modification.

3. With what purpose do we treat your data?


In CRYOSPAIN, S.L. we treat the data provided by interested parties in order to manage different activities derived from specific procedures carried out in sales, after-sales service, supplier management, quality of services, etc. In this way, we will use your data to carry out some of the following actions:

  1. Send the information requested through the contact form on our website or any other means of contact with our company,
  2. Facilitate both potential customers and our customers with product offers and services of interest,
  3. Carry out the administrative, fiscal and accounting management for our clients and/or suppliers


  1. Carry out satisfaction surveys, market studies, etc. in order to be able to offer you the most suitable offers and an optimized service quality, etc.

We will not elaborate commercial profiles on the basis of the information provided and consequently we will not make automated decisions on the basis of a commercial profile.


4. How long will we store your data?

Personal data relating to individuals linked to potential clients, customers and suppliers collected by CRYOSPAIN, S.L. c through the different contact forms and / or information collection will be kept as long as the deletion is not requested by the interested party. The data provided by our customers and suppliers will be kept while the commercial relationship between the parties is maintained, in any case respecting the minimum legal terms of conservation according to the matter.

CRYOSPAIN, S.L. will keep your personal data for a reasonably necessary period of time, taking into account our needs to respond to issues that arise or solve problems, make improvements, activate new services and meet the requirements stipulated by applicable law. This means that we can keep your personal data for a reasonable period of time even after you have stopped using our products or have stopped using this website. After this period, your personal data will be deleted from all CRYOSPAIN, S.L systems.


5. What is the basis of legitimacy for the treatment of your data?

 According to the type of data processed, please find a summary of the basis of legitimization of said treatment:


Accounting Management: management related to client and supplier billing Maintenance, development and control of the contractual relationship between the parties
Fiscal Management: tax reductions, bonuses, etc. Maintenance, development and control of the contractual relationship between the parties; Compliance with legal requirements
Administrative Management: logistics, warehouse, costumer deliveries, goods receipt, etc. Maintenance, development and control of the contractual relationship between the parties

Commercial actions on our products or services addressed to our clients or those persons who have requested relative information in the past, including conducting client satisfaction surveys

Free and unequivocal consent of the interested party (potential clients), we would like to inform you that the withdrawal of this consent does not condition the execution of the contract between the parties; Legitimate interest of the company in the promotion and commercialization of products or services similar to those obtained or requested by parties interested in the past.


Regarding the referenced legitimation base, you are obliged to provide personal data. In the event that you do not provide your personal data, your contract cannot be executed or be in compliance with legal obligations or derivatives of the public authorities.


6. Which recipients will your data be communicated to?

 CRYOSPAIN, S.L. will never share your personal data with any third company that intends use in direct marketing actions, unless you have expressly authorized us to do so.

We hereby inform you that we can provide your personal data to Public Administration bodies and competent authorities in cases CRYOSPAIN, S.L. receives a legal requirement by said Authorities or in cases where, acting in good faith, we consider that such action is reasonably necessary to comply with a judicial process; to answer any complaint or legal claim; or to protect the rights of CRYOSPAIN, S.L. or its customers and the general public.


7.  What are your rights as the interested or affected party?

Everyone has the right to obtain confirmation on whether CRYOSPAIN, S.L. is processing personal data that concerns them or not.

Specifically, interested parties can request the right of access to their personal data, as well as receive it in a common format and mechanized reading if the processing is carried out by electronic means (right of portability).

Similarly, interested persons can request the right to rectify inaccurate data or, if necessary, request deletion when, among other reasons, the data is no longer necessary for the purposes for which the data was collected.

In addition, in certain circumstances, the interested parties may request the limitation of the processing of their data, or in certain circumstances and for reasons related to their particular situation, the interested parties may exercise their right to oppose the processing of their data. CRYOSPAIN,

S.L. will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims or in those exceptions established in the applicable regulations.

Likewise, we inform you that you have the right to withdraw your consents granted at any time, without affecting the legality of the treatment based on the prior consent to its withdrawal.

Likewise, the User should be aware that at any time he / she can exercise the aforementioned rights by writing to us using the contact information that appears in Section 1, “Who is responsible for processing” of CRYOSPAIN S.L Data Protection and Privacy Policy by attaching a copy of your ID. You will also have the right to file a claim with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights.


Spanish Data Protection Agency

 C/ Jorge Juan, 6

28001 – Madrid

Tel. 901100099 / 912663517


  1. User Data Protection

 In accordance with current Regulation (EU) 2016/679, CRYOSPAIN, S.L. hereby informs that the website users personal data will be processed for the activity of the treatment indicated in each CRYOSPAIN, S.L data collection form on our website. Said treatment of your data will be covered by its consent. By clicking on the “SEND” button, the User consents to the processing of their data by CRYOSPAIN, S.L

We also hereby inform that except due to legal obligations or express consent on your behalf CRYOSPAIN, S.L. will not transfer your data to third parties. (In case of transfer, inform which data and to whom it will be transferred)

The user should be aware that at any time he / she can exercise the rights of access, rectification or deletion of data as well as other rights recognized in this document and regulated in Regulation (EU) 2016/679, notifying CRYOSPAIN, SL , C / UROGALLOS 1-3 28320 PINTO (province of MADRID), e-mail:

On the other hand, in accordance with the provisions of Law 34/2002, on July 11th, Services of the Information Society and Electronic Commerce, CRYOSPAIN, S.L. undertakes not to send advertising through electronic mail without having previously obtained the recipients express authorization. The User may oppose to receiving advertising by checking the corresponding box.


  1. Other information of interest regarding our Privacy Policy
  • Security Measures


CRYOSPAIN, S.L. adopts the security levels required by the European and Spanish legislation in force regarding data protection taking into account the state of the art, the costs of application and the nature, scope, context and purposes of the treatment described, as well as the risks of probability and severity variables for their rights and freedom as a person.

9.2  Processing data of minors


For CRYOSPAIN, S.L. protecting data of minors is of great importance, in virtue, only the data of minor children in cases where it is strictly necessary to comply with certain legal obligations (for example, application of income tax withholdings, etc.) is processed.

In any case, the data collection will always be performed with your express consent as parents or guardians.

9.3  Modifications to our Data Protection and Privacy Policy


Occasionally, CRYOSPAIN, S.L. may make changes and corrections in the Data Protection Policy for Employees section. Please check the section regularly to see what changes may have existed and how they may affect you.

9.4  Why is it necessary to accept this Data Protection and Privacy Policy?

This section regarding the Employee Data Protection Policy provides you with all the necessary information in an easily accessible manner, so that you are aware of the type of data that CRYOSPAIN, S.L. maintains on its potential clients, customers and / or suppliers, the purpose thereof, as well as the rights that data protection regulations recognize towards you as the affected person and how to exercise those rights. Therefore, with the deliberate act of sending of your personal data through our means of contact and / or with the beginning of the commercial relationship with our company, we consider that you acknowledge and accept the processing of your personal data as described in this policy. This personal information will only be used for the purposes for which you have provided us with or certain national or regional regulations which enable us to do so.

In any case, we must warn you that refusal to provide certain requested information from your behalf could hinder the development of the contractual relationship between the parties with the possibility of profound consequences at the time of providing the various benefits contemplated in the commercial contract concluded with the contracting party.

If you have any questions regarding the Data Protection Policy for CRYOSPAIN, S.L Potential Clients, Customers and Suppliers, please contact us using the address provided in Section One “Who is responsible for treating my data” and we will be happy to assist you and answer any additional queries you may have.

10. Applicable legislation

These Conditions will be governed by the provisions of Spanish and European legislation regarding the protection of personal data and privacy at all times.