Cookie Policy

1. What are cookies?

A Cookie is a small file that is stored on the user’s computer and allows us to recognize you. Cookies as a whole help us to improve the quality of our website, allowing us to thus personalize the browsing of each user through our website to a certain point. Cookies are now essential for the functioning of the Internet, contributing numerous advantages in the provision of interactive services and facilitating the browsing and usability of our website.

The domain www.cryospain.com uses automatic collection procedures (Cookies) to collect personal information such as the type of browser or operating system, page of reference, path, ISP (Internet Service Provider) domain, etc., all for the purpose of improving the services provided. Cookies help us to adapt this website to your personal needs.

Bear in mind that cookies cannot damage your computer and are actually used to help us to identify you and resolve any problems and improve the browsing of our website.

So that users can better understand the types and use of cookies, we hereby inform you of the following:

  1. Desde el punto de vista de ‘tiempo de vida’ de la cookie (tiempo que la cookie permanece activa en nuestro equipo) podemos diferenciar las cookies entre:
    • Cookies de sesión: son cookies temporales que permanecen en el archivo de cookies de su navegador hasta que abandone la página web, por lo que ninguna queda registrada en el disco duro del usuario. La información obtenida por medio de estas cookies, sirven para analizar pautas de tráfico en la web. A la larga, esto nos permite proporcionar una mejor experiencia para mejorar el contenido y facilitando su uso.
    • Cookies permanentes: son almacenadas en el disco duro y nuestra web las lee cada vez que usted realiza una nueva visita. Una cookie permanente posee una fecha de expiración determinada. La cookie dejará de funcionar después de esa fecha. Las utilizamos, generalmente, para facilitar los servicios de compra y registro.
  2. Desde el punto de vista del uso de cada cookie, podemos diferenciar entre:
    • Cookies Requeridas: son las cookies estrictamente necesarias como por ejemplo, aquellas que sirvan para una correcta navegación o las que permitan realizar el pago de bienes o servicios solicitados por el usuario o cookies que sirvan para asegurar que el contenido de la página web se carga eficazmente.

The category of Required Cookies also includes cookies for the following purposes:

  • Permitir únicamente la comunicación entre el equipo del usuario y la red.
  • Estrictamente prestar un servicio expresamente solicitado por el usuario.

In these two cases we inform you that the informing and consent of the user are not required for the installation of these cookies. Specifically, in Article 29 of Ruling 4/20123, the EU Expert Working Group interpreted that cookies with the following purposes would fall among the cookies exempt from this:

  • Cookies de “entrada del usuario”.
  • Cookies de autenticación o identificación de usuario (únicamente de sesión).
  • Cookies de seguridad del usuario.
  • Cookies de sesión de reproductor multimedia.
  • Cookies de sesión para equilibrar la carga.
  • Cookies de personalización de la interfaz de usuario.
  • Cookies de complemento (plug-in) para intercambiar contenidos sociales.

All other Required Cookies not included in the above examples shall require the prior informing and consent of the user.  

  • Cookies funcionales: Son cookies que ayudan al usuario a tener una mejor experiencia de la navegación por el sitio. Un ejemplo de uso de este tipo de cookies son las que se utilizan para almacenar los datos de navegación de un determinado idioma.
  • Cookies analíticas: son cookies que nos permiten analizar el uso del Sitio web, de manera que podamos medir y mejorar el funcionamiento.
  • Cookies de Publicidad y de Terceros: son las cookies usadas por redes sociales, o por complementos externos de contenido como google maps como también cookies de empresas publicitarias para publicar anuncios relevantes para sus intereses.

CRYOSPAIN, S.L. keeps all the information collected through Cookies in an anonymous format (IP address). This type of information obtained through Cookies will not be disclosed outside of CRYOSPAIN, S.L. or used for unsolicited communications.

3. How are cookies managed?

During the installation or updating of the browser used, there is an option users can choose to make cookie registration subject to their acceptance. Users can revoke their acceptance through the content and privacy settings options available in each browser at any time. Nonetheless, if a user blocks the installation of cookies on their browser, they may be unable to access some of the sections of our website.

For more information on appropriate cookie settings and the options to allow, restrict, and/or block these, please visit the help section of your browser:

  • Más información sobre como bloquear el uso de las cookies en Google Chrome
  • Más información sobre como bloquear el uso de las cookies en Firefox
  • Más información sobre como bloquear el uso de las cookies en Internet Explorer
  • Más información sobre como bloquear el uso de las cookies en Safari
  • Más información sobre como bloquear el uso de las cookies en Blackberry
  • Más información sobre como bloquear el uso de las cookies en WindowsPhone

Many browsers allow you to activate a private mode whereby cookies are always deleted after your visit. This private mode may have different names depending on the browser. Below you will find a list of the most common browsers and the different names of this “private mode”:

  • Internet Explorer 8 y superior; InPrivate
  • Safari 2 y superior; Navegación Privada
  • Opera 10.5 y superior; Navegación Privada
  • FireFox 3.5 y superior; Navegación Privada
  • Google Chrome 10 y superior; Incógnito

4. What cookies are used on this website?

Cryospain uses technical, personalization, and analysis cookies, own cookies and third party cookies, and cookies that capture log-in and/or device data in addition to browser habits for statistical purposes.

For this purpose, when you access our website, in accordance with article 22 of the Law on Information Society Services, we request your consent for their use.

The supplying of personal data through our portal and consent for the use of cookies requires a minimum age of 14 years and express acceptance of our Privacy Policy.

The tables published below outline the cookies described above and used on the website of CRYOSPAIN, S.L.:

Cookie nameCookie domain

Expiry (session, permanent)

Cookie use (Required-Functional-Analytics-Third

_utmacryospain.com2 yearsAnalytics cookies (Google Analytics): Stores the number of visits by each user and the time of their first, previous, and current visit
_utmbcryospain.comSessionAnalytics cookies (Google Analytics): Used to check approximately how long you stay on a website
_utmccryospain.comSessionAnalytics cookies (Google Analytics): Used to check approximately how long you stay on a website
_utmzcryospain.com6 monthsAnalytics cookies (Google Analytics): The website a visitor has come from (search engine, key search word, link)
_gacryospain.com2 yearsAnalytics cookies (Google Analytics): These use an anonymous identifier to distinguish between anonymous users and perform an analysis of user interactions in the application for the purpose of optimizing the services offered
_gatcryospain.com10 minutes from creation or modificationAnalytics cookies (Google Analytics): Used to differentiate between different monitoring objects created in the session. The cookie is created when the JavaScript library is loaded and there is no previous version of the _gat cookie. The cookie is updated each time it sends the data to Google Analytics.
_icl_current_languagecryospain.com1 dayControl of the user’s language on the website
_icl_visitor_lang_jscryospain.com1 daySession and personalization cookie created by the  WPML plugin that allows WordPress to handle multilingual content. This cookie is responsible for saving the user’s browsing language to automatically show them the website in the browser language (if this exists in the web application).
clck
cryospain.com 1 yearPersists the Clarity User ID and preferences, unique to that site, on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.
_clskcryospain.com 1 year Connects multiple page views by a user into a single Clarity session recording.
CLIDcryospain.com 1 year Identifies the first-time Clarity saw this user on any site using Clarity.
ANONCHKcryospain.com 1 year Indicates whether MUID is transferred to ANID, a cookie used for advertising. Clarity doesn’t use ANID and so this is always set to 0.
MRcryospain.com 1 year Indicates whether to refresh MUID.
MUIDcryospain.com 1 year Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes.
SMcryospain.com 1 year Used in synchronizing the MUID across Microsoft domains.